GIA Certified Design Thinking Professional GIA-CDTP® Training

• Design Thinking is the creation of a management led culture of innovation that generates meaningful breakthroughs and creates ongoing real value for the organization and its customers.
• Design Thinking is a multi-disciplinary approach that brings together all of the creative resources, capabilities and knowledge within an organization to produce innovative changes to business models, processes, products and services that will drive new business growth and create a strategic competitive advantage.
• The duration of the program is 4 days
• The language of the program and Exam is English 

Design Thinking consists of multiple number of interactive workshops that will help participants to have the skills, tools and confidence needed to drive change across their business. By the end of this course, participants will:

• Acquire a deep understanding of the Design Thinking principles, process, and tools.
• Apply the Design Thinking framework as a structured process to solve problems, generate breakthrough ideas, and co-create an improved customer experience journey.
• Improve personal effectiveness by becoming a more empathetic service provider.
• Use observational techniques to gain deeper insights into customers and users.
• Increase confidence in creative abilities by applying the Design Thinking method to work and life.
• Practice the skills of design thinking through the selection and prototyping of ideas.
• Ability to use proven methodology and tools for creative problem solving.

More details: GIA Certified Design Thinking Professional (giauk.org)