Yasser Bahaa

Yasser Bahaa

PhD Candidate (Change Management & Organizational Change) - University of Malaysia Sarawak MBA - University of Bradford, Bachelor in Commerce and Business Administration - Hewlan University Certified EFQM Assessor, IiP (Investors in People) Adviser, Internal Auditor ISO 9001-2008

Yasser has a very well diversified knowledge over the past 17 years in various fields and industries such as Banking, Training, Consultancy, Higher Education and contributing as an Author in Training Magazine Middle East.Recently he has been certified as the third Investors in People (IiP) Specialist Adviser in the Arab World. Also he's a program leader at one of the Universities in Dubai coaching and mentoring MBA students.He has delivered more than 130 training courses to different organizations. Yasser deploys his leadership and training skills in developing contemporary strategies that help organizations to achieve their strategic objectives in both short and long terms. His distinguished training and presentation skills with solid background in different knowledge areas and topics help to quickly identify customer existing and potential problems and provide innovative solutions to them.Yasser delivers consultancy services related to different excellence models such as IiP, EFQM, ISO and other Excellence Models. Additionally, training courses in both soft skills and technical ones to various clients in different industries in both private and public sectors. Some of his major customers are: Dubai Islamic Bank, First Gulf Bank,National Bank of Abu Dhabi, Al Hilal Bank, National Water Company (KSA), Federal Authority of Human Resources, Ministry of Social Affairs, Roads and Transport Authority, RAK Chamber of Commerce and others.The areas of his expertise are Leadership, Change Management, Conflict Management, Customer Service, Crisis Management, Strategic Planning, Performance Management, Team Building, Total Quality Management, Business Communication, Coaching Skills, Time Management, Employee Engagement, CRM, Project Management, Corporate Governance, Stress Management, Financial Management, Customer Retention Strategies, Marketing Skills, Public Speaking, Consumer Behavior, Brand Management and many others.Yasser has been contributing as an Author in Training Magazine Middle East.Most of its content is from CEO’s, thought leaders and professionals in the training and development field.Yasser’s articles are diversified in terms of contents, fields and ideas discussed given that they express his own perception towards various aspects of management and training concepts.Some of the articles that were published are “Leading the Managers and Managing the Leaders”, “Boxing Inside the Box”, “Learning to Unlearn and Relearn”, “How To Be a Better Trainee”.

Name:

Yasser Bahaa

Website:

tpidubai.com

Email:

trainers@tpidubai.com

Phone:

971 4 2941288

Areas of Excellence:

Team & Personal Effectiveness, Customer Service & Service Excellence, Risk & Crisis Management, Marketing & TQM

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Team & Personal Effectiveness

Customer Service & Service Excellence

Risk & Crisis Management

Marketing & TQM

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Strategy in Action... active participation of Strategic Planning and Balanced Scorecard professionals in the recent GIA-CSSP #training hosted by Team Power International 15-19 Dec. 2019 in #Dubai #Strategy #BSC #teampowerint #consulting #UAE #KSA #India http://bit.ly/2ZOHRJT

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Interactive GIA Certified Innovation Masterclass Arabic inhouse training starting today in GDRFA Innovation center

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GIA Certified Strategic Planning Professional Training 15-19 Dec 2019 Dubai UAE. View program details: http://bit.ly/2owvt3k book your seat today http://bit.ly/30VYbHY please contact: su@tpidubai.com for special group discount.

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Yasser Bahaa

Yasser Bahaa

PhD Candidate (Change Management & Organizational Change) - University of Malaysia Sarawak MBA - University of Bradford, Bachelor in Commerce and Business Administration - Hewlan University Certified EFQM Assessor, IiP (Investors in People) Adviser, Internal Auditor ISO 9001-2008

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