David Rigby

David Rigby

Certified NLP Practitioner, Certified SFEDI business advisor, Business Coach, Prince2 (Project Management) Practitioner, MSP (Managing Successful Programmes) Practitioner, Change Management Practitioner, Business Process Re-engineering, Certified Management Consultant, BSc Mathematics London University

David Rigby develops and runs training programs, particularly in soft skills, either in house or as public offerings. He is a director of Smart Coaching and Training which is a recognized practice in the UK government’s “MentorsMe” initiative. As an executive coach and mentor he uses NLP, Emotional Intelligence and Mindfulness, often as part of a consulting role and with many individual clients. He has more than 25 years of experience in 17 countries of customer facing business change and process transformation projects, either as a project manager, business analyst or leading programs. He uses his communications and presentation skills as a radio presenter and producer. He has a degree from London University in Mathematics. He has Big 4 experience - PWC (Deloitte) CSC Computer Sciences. Key Clients: Riyadh Municipality, Abu Dhabi Emirate, Aramco, Citibank, Companies House, Wiltshire Council, Bath Council, LTSB, HongKong Telecom, BT, Volkswagen , Ernst&Young. Customer Services Interim Team Lead for UAE Western Region Municipality and at Abu Dhabi Municipality for Mouchel. Developing and managing the BPR component for Customer Services, developing international leading practice based visionary process (BPR) and frameworks to deliver customer service via any media and through one-stop-shops improving the customer journey by using CRM. Developing and delivering training in customer service soft and hard skills to take account of local culture. He is a practitioner of Prince2 and Managing Successful Programmes, and is qualified for ITIL. Qualified in NLP, business mentoring and life coaching, he uses these skills to lead, influence and support management and develop strong client and stakeholder relationships. His international experience was gained in Europe, US, Australia, Middle East, Far-East and Africa. David coaches leaders to understand their capabilities and leadership styles and to put these to best benefit their organizations. He coaches businesses to grow and identify opportunities for success and conducts individual coaching to fully realize potentials, either for personal development or for career progression. He coaches teams to collaborate better and improve output and productivity and uses positive psychology and resilience techniques to enable clients to become more confident and focused and to overcome their barriers to success. He has conducted Emiratization training for customer relations in healthcare using personality profiling and was involved in sourcing candidates for key positions in organizations such as strategy directors and program managers.

Name:

David Rigby

Website:

tpidubai.com

Email:

trainers@tpidubai.com

Phone:

971 4 2941288

Areas of Excellence:

Leadership & Change Management, Strategy & Balanced Scorecard, Innovation, Team & Personal Effectiveness, Customer Care & Service Excellence

Check My Skills

Leadership & Change Management

Strategy & Balanced Scorecard

Innovation

Team & Personal Effectiveness

Customer Care & Service Excellence

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2020 Taqdeer Award Assessors Online Registration

The #covid19 global pandemic has created an unprecedented situation that affected every aspect of our lives. On behalf of GIA and Team Power International, we wish you and your beloved ones to stay safe and well. #innovation #leadership #opportunities #foresight #teampowerint

In time of crisis, Innovators focus on turning challenges into opportunities . . . What are the opportunities in your industry or profession right now? #innovation #leadership #covid19 #crisis #oppotunities #future #foresight #strategy #changeleadership #thefuture #teampowerint

Strategy in Action... active participation of Strategic Planning and Balanced Scorecard professionals in the recent GIA-CSSP #training hosted by Team Power International 15-19 Dec. 2019 in #Dubai #Strategy #BSC #teampowerint #consulting #UAE #KSA #India http://bit.ly/2ZOHRJT

Innovators in Action... wonderful team of participants in the GIA Certified Innovation Masterclass hosted by Team Power International 8-12 Dec. 2019 in #Dubai#Innovation #training #teampowerint #Innovationframework #Innovationawards #futureforesight #consulting #solutions #transformation #UAE #saudiarabia #bahrain #kuwait #oman #jordan #egjypt #lebanon

Successful completion of the interactive GIA Certified #Innovation Masterclass training in Dubai. An enjoyable learning experience with the wonderful team of Innovators from Abu Dhabi, Dubai, Ajman and Bahrain.

30% OFF: GIA Certified Strategic Planning Professional Training 15-19 Dec 2019 Dubai - View program details online: http://bit.ly/2MESIA5Register and reserve your seat online: http://bit.ly/30VYbHY

Interactive GIA Certified Innovation Masterclass Arabic inhouse training starting today in GDRFA Innovation center

GIA Certified Innovation Masterclass GIA-CIM® Training 8-11 Dec 2019 Dubai UAE. View program details: http://bit.ly/2MESIA5 book your seat today http://bit.ly/30VYbHY please contact: su@tpidubai.com for special group discount.

GIA Certified Strategic Planning Professional Training 15-19 Dec 2019 Dubai UAE. View program details: http://bit.ly/2owvt3k book your seat today http://bit.ly/30VYbHY please contact: su@tpidubai.com for special group discount.

Another successful interactive Certified Innovation Masterclass session completed last week. Our special thanks to the trainer and DED active participants.