Andrew Lee

World class facilitation/presentation skills and quick thinking with an ability to engage all audiences and learners make Andrew’s programs stimulating, in demand and demonstrably enjoyable. His style involves using a mixture of presentations, practical exercises, discussion, case study, syndicate work, role-play and self-assessment to encourage participation and to promote learning. Andrew’sportfolio of skills to train include: Leadership, Business Planning and Strategy, Marketing, Managing and Facilitating Change, Project Management, Finance for Non-financial Managers, Equality and Diversity, Customer Service, Corporate Communications, Public Affairs, Customer Insight, Developing Assertiveness, Effective Appraisals, Handling People in Difficult Situations, Absence and Poor Performance, Harassment & Bullying for Managers, Managing Budgets, Negotiation Skills, New to Supervision, Stress Management, Team Building and Development, Time Management, Train the Trainer, Executive Coaching and Mentoring. Andrew’s consultancy portfolio has a magnificent track record. He provides consultancy services for a wide range of private and public sector clients delivering solutions to problems and assisting with strategic direction and growth through operational and customer excellence, innovation and creativity. His consultancy roles have seen him become a trusted advisor to some of the UK’s largest companies. In 2008 he launched the IKEA flat pack homes concept to a global audience. He procured and delivered a £3m project to bring Intranet/Internet/Extranet and Business Process Automation to a £300m turnover organization recouping investment in 18 months. He is experienced in both public and private sector project management including delivery of the operational transport and commercial strategy as part of Newcastle’s 2005 ‘Tall Ships’ Race. Key Clients: The London School of Economics, Civil Service (Home Office, Foreign Office, Ministry of Defence, HMRC, Department of Education, DOECC), Aston University, NHS, North Tyneside Council, Ealing Borough Council, Hertfordshire County Council, Park Resorts, South Yorkshire Homes, Acis Group, TRW, Bolton@ Home, Broadacres HA, LIVIN, East Coast Homes, Cleveland Fire Brigade, Sedgefield Borough Homes, Promanex, CAPITA, Gleneagles Hotel and Resort, Centre for Life, Newcastle University, NCFE, Durham Aged Mineworkers Association, North Star Housing and Go Ahead Group. Andrew is an award winning journalist, editor and brand expert/marketer.He is Affordable Housing Awards winner for “Best Marketing ofa New Scheme” for the global launch of the IKEA flat pack housing scheme (2008); Corporate Communications awards winner for “Best Re-Branding Exercise” (2007).