Our interactive public training programs are selected to meet the unique needs of professionals for state of the art management concepts, world-class best practices and latest practical tools and techniques in strategic and operational management.
Public Training Programs
Public Training Programs
Public Training Programs Categories
 |
LC | Leadership & Change Management | View Public Programs |
 |
ST | Strategy & Balanced Scorecard | View Public Programs |
 |
HR | Human Resources and Talent Management | View Public Programs |
 |
IK | Innovation & Knowledge Management | View Public Programs |
 |
TP | Team and Personal Effectiveness | View Public Programs |
 |
EX | Business Excellence & TQM | View Public Programs |
 |
CS | Customer Care & Service Excellence | View Public Programs |
 |
MC | Media and Corporate Communication | View Public Programs |
 |
MS | Marketing and Sales | View Public Programs |
 |
FP | Finance, Procurement, Project, Statistics and Risk Management | View Public Programs |
Upcoming Training Programs
Upcoming Training Programs
| Training Category | ID | Program Title | Language | Duration | Dates | Location | ||
|---|---|---|---|---|---|---|---|---|
|
LC – Leadership & Change Management | LC02A | Corporate Transformation
|
Arabic | 3 days | 02 – 04 Feb 2019 | Dubai | RegisterView Brochure |
|
TP – Team and Personal Effectiveness | TP09E | NLP Mastering
|
English | 4 days | 09 – 12 Feb 2019 | Dubai | Register View Brochure |
|
ST – Strategy & Balanced Scorecard | ST04A | Strategy Execution | Arabic | 3 days | 09 – 11 Feb 2019 | Dubai | RegisterView Brochure |
| |
ST – Strategy & Balanced Scorecard | ST02E | High Impact Strategic Planning | English | 4 days | 16 – 18 Feb 2019 | Dubai | RegisterView Brochure |
| |
HR – Human Resources and Talent Management | HR02A | Effective HR Strategy | Arabic | 3-days | 16 – 19 Feb 2019 | Dubai | RegisterView Brochure |
| |
TP – Team and Personal Effectiveness | TP01A | Team Building & Teamwork | Arabic | 3-days | 23 – 25 Feb 2019 | Dubai | RegisterView Brochure |
| |
IK – Innovation & Knowledge Management | IK02E | Customer Service Innovation | English | 3-days | 23 – 25 Feb 2019 | Dubai | RegisterView Brochure |
| |
IK – Innovation & Knowledge Management | IK08A | Government Innovation | Arabic | 3-days | 23 – 25 Feb 2019 | Dubai | RegisterView Brochure |
|
LC – Leadership & Change Management | LC03A | Leadership Excellence
|
Arabic | 3-days | 02 – 04 Mar 2019 | Dubai | RegisterView Brochure |
|
ST – Strategy & Balanced Scorecard | ST05A | Business Model Design & Generation
|
Arabic | 3-days | 05 – 07 Mar 2019 | Dubai | Register View Brochure |
|
LC – Leadership & Change Management | LC03E | Leadership Excellence | English | 3-days | 09 – 10 Mar 2019 | Dubai | RegisterView Brochure |
| |
IK – Innovation & Knowledge Management | IK08E | Government Innovation | English | 3-days | 12 – 14 Mar 2019 | Dubai | RegisterView Brochure |
| |
TP – Team and Personal Effectiveness | TP02A | Effective Team Players | Arabic | 3-days | 16 – 18 Mar 2019 | Dubai | RegisterView Brochure |
| |
EX – Business Excellence & TQM | EX02A | Managing Excellence | Arabic | 3-days | 23 – 25 Mar 2019 | Dubai | RegisterView Brochure |
| |
IK – Innovation & Knowledge Management | IK03E | Strategic Innovation | Arabic | 3-days | 23 – 25 Mar 2019 | Dubai | RegisterView Brochure |
| |
CS – Customer Care & Service Excellence | CS11A | Effective Client Relationship Management | Arabic | 3-days | 26 – 28 Mar 2019 | Dubai | RegisterView Brochure |
|
LC – Leadership & Change Management | LC04A | Sustainable Change
|
Arabic | 3-days | 06 – 08 Apr 2019 | Dubai | RegisterView Brochure |
|
TP – Team and Personal Effectiveness | TP03A | Developing Excellence Teams | Arabic | 3-days | 09 – 11 Apr 2019 | Dubai | RegisterView Brochure |
|
LC – Leadership & Change Management | LC04E | Sustainable Change | English | 3-days | 13 – 15 Apr 2019 | Dubai | RegisterView Brochure |
| |
EX – Business Excellence & TQM | EX03A | Introduction to Excellence | Arabic | 3-days | 13 – 15 Apr 2019 | Dubai | RegisterView Brochure |
| |
ST – Strategy & Balanced Scorecard | ST04E | Strategy Execution | English | 3-days | 16 – 18 Apr 2019 | Dubai | RegisterView Brochure |
| |
CS – Customer Care & Service Excellence | CS01A | Customer Care for Healthcare Professionals | Arabic | 3-days | 20 – 22 Apr 2019 | Dubai | RegisterView Brochure |
| |
IK – Innovation & Knowledge Management | IK03A | Strategic Innovation | Arabic | 3-days | 27 – 29 Apr 2019 | Dubai | RegisterView Brochure |
| |
IK – Innovation & Knowledge Management | IK04E | Building Corporate Innovation Strategy | English | 3-days | 27 – 29 Apr 2019 | Dubai | RegisterView Brochure |
Leadership & Change Management Public Training Programs
| ID | Program Title | Language | Duration | Dates | Location | Fee (USD) | ||
|---|---|---|---|---|---|---|---|---|
|
LC01A | Strategic Leadership | Arabic | 3-days | 12 – 14 JAN 2019 | Dubai | 2700 | RegisterView Brochure |
|
LC02A | Corporate Transformation | Arabic | 3-days | 02 – 04 FEB 2019 | Dubai | 2700 | RegisterView Brochure |
|
LC03A | Leadership Excellence | Arabic | 3-days | 01 – 03 MAR 2019 | Dubai | 2700 | RegisterView Brochure |
|
LC04A | Sustainable Change | Arabic | 3-days | 06 – 08 APR 2019 | Dubai | 2700 | RegisterView Brochure |
|
LC05A | Leading and Managing Sustainable Change | Arabic | 3-days | 28 – 30 MAY 2019 | Dubai | 2700 | RegisterView Brochure |
|
LC06A | Success Strategies for New Leaders | Arabic | 3-days | 03 – 05 SEP 2019 | Dubai | 2700 | RegisterView Brochure |
|
LC07A | Critical Competencies for Leaders | Arabic | 3-days | 05 – 07 OCT 2019 | Dubai | 2700 | RegisterView Brochure |
|
LC01E | Strategic Leadership | English | 3-days | 26 – 28 JAN 2019 | Dubai | 2700 | RegisterView Brochure |
|
LC02E | Leadership Excellence | English | 3-days | 05 – 07 MAR 2019 | Dubai | 2700 | RegisterView Brochure |
|
LC02E | Sustainable Change | English | 3-days | Dubai | 2700 | RegisterView Brochure | |
|
LC04E | Success Strategies for New Leaders | English | 3-days | 14 – 16 MAY 2019 | Dubai | 2700 | RegisterView Brochure |
|
LC05E | Leading and Managing Sustainable Change | English | 3-days | 21 – 23 SEP 2019 | Dubai | 2700 | RegisterView Brochure |
|
LC06E | Corporate Transformation | English | 3-days | 28 – 30 SEP 2019 | Dubai | 2700 | RegisterView Brochure |
|
LC07E | Critical Competencies for Leaders | English | 3-days | 19 – 21 NOV 2019 | Dubai | 2700 | RegisterView Brochure |
Strategy & Balanced Scorecard Public Training Programs
| ID | Program Title | Language | Duration | Dates | Location | Fee (USD) | ||
|---|---|---|---|---|---|---|---|---|
|
ST04A | Strategy Execution | Arabic | 3-days | 09 – 11 FEB 2019 | Dubai | 2700 | RegisterView Brochure |
|
ST05A | Business Model Design & Generation | Arabic | 2 days | 06 – 07 MAR 2019 | Dubai | 1900 | RegisterView Brochure |
|
ST06A | Developing & Cascading the Corporate BSC | Arabic | 5 days | 08 – 12 JUN 2019 | Amman | 4250 | RegisterView Brochure |
|
ST03A | Strategic Planning & BSC | Arabic | 5 days | 13 – 17 JUL 2019 | Amman | 4250 | RegisterView Brochure |
|
ST02A | High Impact Strategic Planning | Arabic | 5 days | 28 JUL – 01 AUG 2019 | Amman | 4250 | RegisterView Brochure |
|
ST01E | Strategic Thinking | English | 3-days | 26 – 28 JAN 2019 | Dubai | 2700 | RegisterView Brochure |
|
ST02E | High Impact Strategic Planning | English | 4 days | 16 – 18 APR 2019 | Dubai | 3400 | RegisterView Brochure |
|
ST04E | Strategy Execution | English | 3 days | 26 – 28 JAN 2019 | Dubai | 2700 | RegisterView Brochure |
|
ST05E | Business Model Design & Generation | English | 2 days | 25 – 26 MAY 2019 | Dubai | 1900 | RegisterView Brochure |
|
ST06E | Strategic Planning & BSC | English | 4 days | 20 – 23 MAY 2019 | Dubai | 3400 | RegisterView Brochure |
Human Resources and Talent Management Public Training Programs
| ID | Program Title | Language | Duration | Dates | Location | Fee (USD) | ||
|---|---|---|---|---|---|---|---|---|
|
HR05A | Strategic Competencies for HR Professionals | Arabic | 3 days | 26 – 28 JAN 2019 | Dubai | 2700 | RegisterView Brochure |
|
HR02A | Effective HR Strategy | Arabic | 4 days | 16 – 19 FEB 2019 | Dubai | 3400 | RegisterView Brochure |
|
ST06A | Transforming the HR Function | Arabic | 5 days | 08 – 12 JUN 2019 | Amman | 4250 | RegisterView Brochure |
|
HR03A | Starting in Human Resources | Arabic | 5 days | 07 – 11 JUL 2019 | Amman | 4250 | RegisterView Brochure |
|
HR01E | Transforming the HR Function | English | 5 days | 07- 11 JUL 2019 | Amman | 4250 | RegisterView Brochure |
|
ST01E | Strategic Thinking | English | 3-days | 26 – 28 JAN 2019 | Amman | 4250 | RegisterView Brochure |
|
HR04A | Strategic Human Resources | Arabic | 5 days | 04 – 08 AUG 2019 | Amman | 4250 | RegisterView Brochure |
|
HR06E | Building a Culture of Engagement | English | 3 days | 07 – 09 SEP 2019 | Dubai | 2700 | RegisterView Brochure |
|
HR02E | Effective HR Strategy | English | 4 days | 07 – 10 OCT 2019 | Dubai | 3400 | RegisterView Brochure |
|
HR05E | Strategic Competencies for HR Professionals | English | 3 days | 05 – 07 NOV 2019 | Amman | 2700 | RegisterView Brochure |
Innovation & Knowledge Management Public Training Programs
| ID | Program Title | Language | Duration | Dates | Location | Fee (USD) | ||
|---|---|---|---|---|---|---|---|---|
|
IK02A | Customer Service Innovation | Arabic | 3 days | 19 – 21 JAN 2019 | Dubai | 2700 | RegisterView Brochure |
|
IK01A | Accelerate Your Creativity & Innovation | Arabic | 3 days | 26 – 28 JAN 2019 | Dubai | 2700 | Register View Brochure |
|
IK08A | Government Innovation | Arabic | 3 days | 23 – 25 FEB 2019 | Dubai | 2700 | RegisterView Brochure |
|
IK03A | Strategic Innovation | Arabic | 3 days | 27 – 29 APR 2019 | Dubai | 2700 | RegisterView Brochure |
|
IK06A | Build Your Innovation Culture & Principles | English | 5 days | 24 – 28 AUG 2019 | Amman | 4250 | RegisterView Brochure |
|
IK03A | Strategic Innovation | English | 3 days | 24 – 26 SEP 2019 | Dubai | 2700 | RegisterView Brochure |
|
IK05A | Build Your Innovation Dream Team | Arabic | 2 days | 23-24 NOV 2019 | Dubai | 1900 | RegisterView Brochure |
|
IK04A | Building a Culture of Engagement | Arabic | 3 days | 14 – 16 DEC 2019 | Dubai | 2700 | RegisterView Brochure |
|
IK01E | Accelerate Your Creativity & Innovation | English | 3 days | 12 – 14 JAN 2019 | Dubai | 2700 | RegisterView Brochure |
|
IK02E | Customer Service Innovation | English | 3 days | 23 – 25 FEB 2019 | Dubai | 2700 | RegisterView Brochure |
|
IK08E | Government Innovation | English | 3 days | 12 – 14 MAR 2019 | Dubai | 2700 | RegisterView Brochure |
|
IK04E | Building Corporate Innovation Strategy | English | 3 days | 27 – 29 APR 2019 | Dubai | 2700 | RegisterView Brochure |
|
IK05E | Build Your Innovation Dream Team | English | 2 days | 01 – 02 MAY 2019 | Dubai | 1900 | RegisterView Brochure |
|
IK03E | Strategic Innovation | English | 5 days | 19 – 23 JUL 2019 | Amman | 4250 | RegisterView Brochure |
|
IK03E | Strategic Innovation | English | 3 days | 27 – 29 MAY 2019 | Dubai | 2700 | RegisteView Brochure |
|
IK06E | Build Your Innovation Culture & Principles | English | 3 days | 28 – 30 OCT 2019 | Dubai | 2700 | RegisterView Brochure |
|
IK07E | Effective Knowledge Management | English | 3 days | 24 – 26 DEC 2019 | Dubai | 2700 | RegisterView Brochure |
Team and Personal Effectiveness Public Training Programs
| ID | Program Title | Language | Duration | Dates | Location | Fee (USD) | ||
|---|---|---|---|---|---|---|---|---|
|
TP01A | Team Building & Teamwork | Arabic | 3 days | 19 – 21 FEB 2019 | Dubai | 2700 | RegisterView Brochure |
|
TP02A | Effective Team Players | Arabic | 3 days | 16 – 18 MAR 2019 | Dubai | 2700 | Register View Brochure |
|
TP03A | Developing Excellence Teams | Arabic | 3 days | 09 – 11 APR 2019 | Dubai | 2700 | RegisterView Brochure |
|
TP04A | Personal Excellence | Arabic | 4 days | 07 – 09 MAY 2019 | Dubai | 3400 | RegisterView Brochure |
|
TP05A | Time & Self-Management | Arabic | 5 days | 16 – 20 JUL 2019 | Amman | 4250 | RegisterView Brochure |
|
TP07A | The Power of Positive Energy | Arabic | 3 days | 07 – 10 SEP 2019 | Dubai | 2700 | RegisterView Brochure |
|
TP09E | NLP Mastering | English | 4 days | 09 – 12 FEB 2019 | Dubai | 3400 | RegisterView Brochure |
|
TP01E | Team Building & Teamwork | English | 3 days | 14 – 16 OCT 2019 | Dubai | 2700 | RegisterView Brochure |
|
TP02E | Effective Team Players | English | 3 days | 13 – 14 NOV 2019 | Dubai | 2700 | RegisterView Brochure |
|
TP03E | Developing Excellence Teams | English | 3 days | 17 – 19 DEC 2019 | Dubai | 2700 | RegisterView Brochure |
Business Excellence & TQM Public Training Programs
| ID | Program Title | Language | Duration | Dates | Location | Fee (USD) | ||
|---|---|---|---|---|---|---|---|---|
|
EX02E | Managing Excellence | English | 3 days | 19 – 21 JAN 2019 | Dubai | 2700 | RegisterView Brochure |
|
EX02A | Managing Excellence | Arabic | 3 days | 23 – 25 MAR 2019 | Dubai | 2700 | RegisterView Brochure |
|
EX03A | Introduction to Excellence | Arabic | 3 days | 13 – 15 APR 2019 | Dubai | 2700 | RegisterView Brochure |
|
EX04A | Assessing Excellence (RADAR) | Arabic | 3 days | 18 – 20 MAY 2019 | Dubai | 2700 | RegisterView Brochure |
|
EX05A | Total Quality Management | Arabic | 3 days | 17 – 19 SEP 2019 | Dubai | 2700 | RegisterView Brochure |
|
EX06A | Competing For Excellence Awards | Arabic | 3 days | 08 – 10 OCT 2019 | Dubai | 2700 | RegisterView Brochure |
|
EX01E | Leading Excellence | English | 3 days | 07 – 09 DEC 2019 | Dubai | 2700 | RegisterView Brochure |
|
EX01A | 28 – 30 DEC 2019 | Arabic | 3 days | 15 – 17 OCT 2019 | Dubai | 2700 | RegisterView Brochure |
CS - Customer Care & Service Excellence Public Training Programs
| ID | Program Title | Language | Duration | Dates | Location | Fee (USD) | ||
|---|---|---|---|---|---|---|---|---|
|
CS11A | Effective Client Relationship Management | Arabic | 3 days | 26 – 28 MAR 2019 | Dubai | 2700 | Request ProposalView Brochure |
|
CS01A | Customer Care for Healthcare Professionals | Arabic | 3 days | 20 – 22 APR 2019 | Dubai | 2700 | RegisterView Brochure |
|
CS02A | Customer Complaint Handling | Arabic | 3 days | 21 – 23 MAY 2019 | Dubai | 2700 | RegisterView Brochure |
|
CS05A | 7 Star Customer Service | Arabic | 5 days | 09 – 13 JUN 2019 | Amman | 4250 | RegisterView Brochure |
|
CS12E | The Effective Customer Service Manager | English | 5 days | 23 – 27 JUN 2019 | Amman | 4250 | RegisterView Brochure |
|
CS08A | Achieving Customer Satisfaction and Loyalty | Arabic | 5 days | 14 – 18 JUL 2019 | Amman | 4250 | RegisterView Brochure |
|
CS12A | The Effective Customer Service Manager | Arabic | 5 days | 17 – 21 AUG 2019 | Dubai | 4250 | RegisterView Brochure |
|
CS05E | 7 Star Customer Service | English | 5 days | 26 – 28 AUG 2019 | Amman | 4250 | RegisterView Brochure |
|
CS03A | Customer Care for Frontline Staff | Arabic | 3 days | 21 – 23 SEP 2019 | Dubai | 2700 | RegisterView Brochure |
|
CS04A | Effective Mystery Shopping | Arabic | 3 days | 12 – 14 OCT 2019 | Dubai | 2700 | RegisterView Brochure |
|
CS14A | How to Handle Difficult Customers | Arabic | 3 days | 19 – 21 OCT 2019 | Dubai | 2700 | RegisterView Brochure |
|
CS06A | Effective Customer Service Strategy | Arabic | 3 days | 02 – 04 NOV 2019 | Dubai | 2700 | RegisterView Brochure |
|
CS10A | Customer Care for Call Center Staff | Arabic | 3 days | 16 – 18 NOV 2019 | Dubai | 2700 | RegisterView Brochure |
|
CS13A | Customer Engagement Strategy | Arabic | 3 days | 25 – 27 NOV 2019 | Dubai | 2700 | RegisterView Brochure |
|
CS07A | Managing the Customer Journey | Arabic | 3 days | 03 – 05 DEC 2019 | Dubai | 2700 | RegisterView Brochure |
|
CS09A | Achieving Service Excellence | Arabic | 3 days | 17 – 19 DEC 2019 | Dubai | 2700 | RegisterView Brochure |
Media and Corporate Communication Public Training Programs
| ID | Program Title | Language | Duration | Dates | Location | Fee (USD) | ||
|---|---|---|---|---|---|---|---|---|
|
MC03A | Crisis Communication | Arabic | 2 days | 04 – 05 MAY 2019 | Dubai | 1900 | RegisterView Brochure |
|
MC05A | Social Media Communication & Engagement | Arabic | 3 days | 18 – 20 OCT 2019 | Dubai | 2700 | Register View Brochure |
|
MC06A | Advanced PR Skills | Arabic | 3 days | 09 – 11 NOV 2019 | Dubai | 2700 | RegisterView Brochure |
Marketing and Sales Public Training Programs
| ID | Program Title | Language | Duration | Dates | Location | Fee (USD) | ||
|---|---|---|---|---|---|---|---|---|
|
MS02A | Advanced Marketing Management | Arabic | 5 days | 16 – 20 JUN 2019 | Amman | 4250 | RegisterView Brochure |
|
MS07A | Smart Selling with NLP | Arabic | 5 days | 26 – 30 JUL 2019 | Amman | 4250 | Register View Brochure |
|
MS02E | Advanced Marketing Management | English | 5 days | 24 – 28 AUG 2019 | Amman | 4250 | RegisterView Brochure |
|
MS04A | Advanced Selling Techniques | Arabic | 3 days | 28 – 30 SEP 2019 | Dubai | 2700 | RegisterView Brochure |
Finance, Procurement, Project, Statistics and Risk Management Public Training Programs
| ID | Program Title | Language | Duration | Dates | Location | Fee (USD) | ||
|---|---|---|---|---|---|---|---|---|
|
FP02E | Purchasing & Contract Management | English | 5 days | 16 – 20 JUN 2019 | Amman | 4250 | RegisterView Brochure |
|
FP05A | Project Management Professional PMP ® | Arabic | 5 days | 23 – 27 JUN 2019 | Amman | 4250 | Register View Brochure |
|
FP02A | Purchasing & Contract Management | Arabic | 5 days | 26 – 30 JUL 2019 | Amman | 4250 | RegisterView Brochure |
|
FP05E | Project Management Professional PMP ® | English | 5 days | 20 – 24 JUL 2019 | Amman | 4250 | RegisterView Brochure |
|
FP03E | The Art of Outsourcing | English | 5 days | 03 – 07 AUG 2019 | Amman | 4250 | RegisterView Brochure |
|
FP06A | Advanced Statistical Analytics | Arabic | 5 days | 17 – 21 AUG 2019 | Amman | 4250 | RegisterView Brochure |
|
FP03A | The Art of Outsourcing | Arabic | 3 days | 26 – 28 OCT 2019 | Dubai | 2700 | RegisterView Brochure |
|
FP07A | Statistical Analysis in Market Research | Arabic | 3 days | 12-14 NOV 2019 | Dubai | 2700 | RegisterView Brochure |
|
FP08A | Statistics for Researchers | Arabic | 3 days | 07 – 09 DEC 2019 | Dubai | 2700 | RegisterView Brochure |
