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Upcoming Events
Managing Excellence
Managing Excellence training course is designed for managers who want to understand and apply the EFQM Excellence Model within their working environment. Using real application documents and simple effective tools, participants will learn how to identify areas for improvement and adopt a structured approach to effectively address them. This training is linked to building the EFQM Management Document, a simple way to documenting the organization against the EFQM Model. The document provides a good overview of the organization that can…
Find out more »Introduction To Excellence
Each organization is unique and of course each organization’s journey is different. However, through the years many common features of these journeys were identified and some key practical steps were gathered, so that all organizations can consider now. This course will help organizations to start the business excellence program, and will provide participants with an introduction to the EFQM Excellence Model, including some examples of how the model is used and implemented in other organizations. This course will help participants…
Find out more »Assessing Excellence (RADAR)
The EFQM Excellence Model provides a generic framework, allowing any organization, regardless of size or sector, to assess its current level of excellence. This course will help organizations to use RADAR Methodology to measure the organization’s maturity in excellence according to a specific criteria. Organizations frequently focus only on the things they need to improve and don’t recognize their strengths. Identifying what you are doing well is equally important, not only so you keep doing it but also so you…
Find out more »Competing For Excellence Awards
This course has been designed to prepare organization to compete for Excellence Awards by creating the internal capability and skills to run a self-assessment program, and benefit from one-to-one coaching and feedback throughout the training. During the course, participants will get to practice using a number of tools, from simple self-assessments to a full Award Simulation. After the course, delegates will be able to decide which tools are best suited to support their organization and how to get started.
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