Our interactive In-house training programs are designed, developed and conducted to meet the specific needs of individuals, groups and organizations in all areas of Leadership, Strategy, Innovation, and customer Service.
In-house Training Programs
In-House Programs
In-house Training Programs Categories
 |
LC | Leadership & Change Management | View In-house Programs |
 |
ST | Strategy & Balanced Scorecard | View In-house Programs |
 |
HR | Human Resources and Talent Management | View In-house Programs |
 |
IK | Innovation & Knowledge Management | View In-house Programs |
 |
TP | Team and Personal Effectiveness | View In-house Programs |
 |
EX | Business Excellence & TQM | View In-house Programs |
 |
CS | Customer Care & Service Excellence | View In-house Programs |
 |
MC | Media and Corporate Communication | View In-house Programs |
 |
MS | Marketing and Sales | View In-house Programs |
 |
FP | Finance, Procurement, Project, Statistics and Risk Management | View In-house Programs |
Leadership & Change Management Programs
| Training Category | Program Title | Days | Language | ||
|
LC – Leadership & Change Management | LC01E Strategic Leadership |
3 | English/Arabic | Request Proposal |
|
LC – Leadership & Change Management | LC02E Corporate Transformation | 3 | English/Arabic | Request Proposal |
|
LC – Leadership & Change Management | LC03E Leadership Excellence | 3 | English/Arabic | Request Proposal |
|
LC – Leadership & Change Management | LC04E Sustainable Change | 3 | English/Arabic | Request Proposal |
|
LC – Leadership & Change Management | LC05E Leading and Managing Sustainable Change | 3 | English/Arabic | Request Proposal |
|
LC – Leadership & Change Management | LC06E Success Strategies for New Leaders | 3 | English/Arabic | Request Proposal |
|
LC – Leadership & Change Management | LC07E Critical Competencies for Leaders | 3 | English/Arabic | Request Proposal |
|
LC – Leadership & Change Management | LC09E Strategies for Successful Change Management | 3 | English/Arabic | Request Proposal |
Strategy & Balanced Scorecard Programs
| Training Category | Program Title | Days | Language | ||
|
STÂ – Strategy & Balanced Scorecard | ST01E Strategic Thinking |
3 | English/Arabic | Request Proposal View Brochure |
|
STÂ – Strategy & Balanced Scorecard | ST02E High Impact Strategic Planning | 4 | English/Arabic | Request Proposal |
|
STÂ – Strategy & Balanced Scorecard | ST03E Strategic Planning & BSC | 5 | English/Arabic | Request Proposal |
|
STÂ – Strategy & Balanced Scorecard | ST04E Strategy Execution | 3 | English/Arabic | Request Proposal |
|
STÂ – Strategy & Balanced Scorecard | ST05E Business Model Design & Generation | 3 | English/Arabic | Request Proposal |
|
ST – Strategy & Balanced Scorecard | ST06E Developing & Cascading the Corporate BSC | 5 | English/Arabic | Request Proposal |
|
STÂ – Strategy & Balanced Scorecard | ST07E Key Performance Indicators – KPI | 5 | English/Arabic | Request Proposal |
Human Resources and Talent Management Programs
| Training Category | Program Title | Days | Language | ||
|
HR – Human Resources and Talent Management | HR01E Transforming the HR Function |
5 | English/Arabic | Request Proposal |
|
HR – Human Resources and Talent Management | HR02E Effective HR Strategy | 4 | English/Arabic | Request Proposal |
|
HR – Human Resources and Talent Management | HR03E Starting in Human Resources | 5 | English/Arabic | Request Proposal |
|
HR – Human Resources and Talent Management | HR04E Strategic Human Resources | 5 | English/Arabic | Request Proposal |
|
HR – Human Resources and Talent Management | HR05E Strategic Competencies for HR Professionals | 3 | English/Arabic | Request Proposal |
|
HR – Human Resources and Talent Management | HR06E Building a Culture of Engagement | 3 | English/Arabic | Request Proposal |
|
HR – Human Resources and Talent Management | HR07E – 7 Survival Skills For HR Professionals | 4 | English/Arabic | Request Proposal |
|
HR – Human Resources and Talent Management | HR08E – Performance Management | 5 | English/Arabic | Request Proposal |
Innovation & Knowledge Management Programs
| Training Category | Program Title | Days | Language | ||
|
IK – Innovation & Knowledge Management | IK01E Accelerate Your Creativity & Innovation | 3 | English/Arabic | Request Proposal |
|
IK – Innovation & Knowledge Management | IK02E Customer Service Innovation | 3 | English/Arabic | Request Proposal |
|
IK – Innovation & Knowledge Management | IK03E Strategic Innovation | 3 | English/Arabic | Request Proposal |
|
IK – Innovation & Knowledge Management | IK04E Building Corporate Innovation Strategy | 3 | English/Arabic | Request Proposal |
|
IK – Innovation & Knowledge Management | IK05E Build Your Innovation Dream Team | 3 | English/Arabic | Request Proposal |
|
IK – Innovation & Knowledge Management | IK06E Build Your Innovation Culture & Principles | 3 | English/Arabic | Request Proposal |
|
IK – Innovation & Knowledge Management | IK07E Effective Knowledge Management | 3 | English | Request Proposal |
|
IK – Innovation & Knowledge Management | IK12E Innovation Tools | 3 | English | Request Proposal |
Team and Personal Effectiveness Programs
| Training Category | Program Title | Days | Language | ||
|
TP – Team and Personal Effectiveness | TP01E Team Building & Teamwork | 4 | English/Arabic | Request Proposal |
|
TP – Team and Personal Effectiveness | TP02E Effective Team Players | 3 | English/Arabic | Request Proposal |
|
TP – Team and Personal Effectiveness | TP03E Developing Excellence Teams | 3 | English/Arabic | Request Proposal |
|
TP – Team and Personal Effectiveness | TP04E Personal Excellence | 4 | English/Arabic | Request Proposal |
|
TP – Team and Personal Effectiveness | TP05E Time & Self-Management | 4 | English/Arabic | Request Proposal |
|
TP – Team and Personal Effectiveness | TP06E Personal Transformation | 4 | English/Arabic | Request Proposal |
|
TP – Team and Personal Effectiveness | TP07E The Power of Positive Energy | 3 | English/Arabic | Request Proposal |
|
TP – Team and Personal Effectiveness | TP08E Productivity And Performance Effectiveness | 5 | English/Arabic | Request Proposal |
|
TP – Team and Personal Effectiveness | TP09E NLP Mastering | 4 | English | Request Proposal |
Business Excellence & TQM Programs
| Training Category | Program Title | Days | Language | ||
|
EX – Business Excellence & TQM | EX01E Leading Excellence |
3 | English/Arabic | Request Proposal |
|
EX – Business Excellence & TQM | EX02E Managing Excellence | 3 | English/Arabic | Request Proposal |
|
EX – Business Excellence & TQM | EX03E Introduction to Excellence | 3 | English/Arabic | Request Proposal |
|
EX – Business Excellence & TQM | EX04E Assessing Excellence (RADAR) | 3 | English/Arabic | Request Proposal |
|
EX – Business Excellence & TQM | EX05E Total Quality Management | 3 | English/Arabic | Request Proposal |
|
EX – Business Excellence & TQM | EX06E Achieving 4th Generation Excellence | 3 | English/Arabic | Request Proposal |
|
EX – Business Excellence & TQM | EX07E Lean Six Sigma | 3 | English/Arabic | Request Proposal |
Customer Care & Service Excellence Programs
| Training Category | Program Title | Days | Language | ||
|
CS – Customer Care & Service Excellence | CS01E Customer Care for Healthcare Professionals | 3 | English/Arabic | Request Proposal |
|
CS – Customer Care & Service Excellence | CS02E Customer Complaint Handling | 3 | English/Arabic | Request Proposal |
|
CS – Customer Care & Service Excellence | CS03E Customer Care for Frontline Staff | 3 | English/Arabic | Request Proposal |
|
CS – Customer Care & Service Excellence | CS04E Effective Mystery Shopping | 3 | English/Arabic | Request Proposal |
|
CS – Customer Care & Service Excellence | CS05E 7 Star Customer Service | 5 | English/Arabic | Request Proposal |
|
CS – Customer Care & Service Excellence | CS06E Effective Customer Service Strategy | 3 | English/Arabic | Request Proposal |
|
CS – Customer Care & Service Excellence | CS07E Managing the Customer Journey | 3 | English/Arabic | Request Proposal |
|
CS – Customer Care & Service Excellence | CS08E Achieving Customer Satisfaction and Loyalty | 4 | English/Arabic | Request Proposal |
|
CS – Customer Care & Service Excellence | CS09E Achieving Service Excellence | 3 | English/Arabic | Request Proposal |
|
CS – Customer Care & Service Excellence | CS10E Customer Care for Call Center Staff | 3 | English/Arabic | Request Proposal |
|
CS – Customer Care & Service Excellence | CS11E Effective Client Relationship Management | 3 | English/Arabic | Request Proposal |
|
CS – Customer Care & Service Excellence | CS12E The Effective Customer Service Manager | 5 | English/Arabic | Request Proposal |
|
CS – Customer Care & Service Excellence | CS13E Customer Engagement Strategy | 3 | English/Arabic | Request Proposal |
|
CS – Customer Care & Service Excellence | CS14E How to Handle Difficult Customers | 3 | English/Arabic | Request Proposal |
|
CS – Customer Care & Service Excellence | CS15E – Customer Service Excellence | 3 | English/Arabic | Request Proposal |
|
CS – Customer Care & Service Excellence | CS16E – Customer Service Excellence For Managers | 3 | English/Arabic | Request Proposal |
|
CS – Customer Care & Service Excellence | CS17E – Customer Service Skills | 4 | English/Arabic | Request Proposal |