Negotiation is an everyday event and a critical business skill. Mastering the art of negotiation is about understanding how to lead or navigate the negotiation process, uncover positions, know your priorities and use communication techniques that allow you to influence the negotiation.
The program covers everything participants need to know about negotiation at all levels, from small one-off transactions to big complicated deals. Attendees of the program will explore the process of planning the walk away point and opening offer, tradeables, the body language signs that the other person is happy with the deal, getting from the opening offer to the final position. During the workshop participants will look at tactics like The Vice and The Salami, also The Flinch, The Nibble, Higher Authority and The Quivering Pen.