Overview
Managing Excellence training course is designed for managers who want to understand and apply the EFQM Excellence Model within their working environment. Using real application documents and simple effective tools, participants will learn how to identify areas for improvement and adopt a structured approach to effectively address them. This training is linked to building the EFQM Management Document, a simple way to documenting the organization against the EFQM Model. The document provides a good overview of the organization that can be used internally and externally.