One of the first steps that Leaders in an organization need to undertake is to establish why the organization exists and what it wants to achieve. If Leaders do not clarify and communicate the Vision, Mission and Strategic Objectives to their team, there may be assumed inaccurate purposes for the organization. Leading Excellence training course is designed for leaders who want to understand and apply the EFQM Excellence Model within their working environment to achieve the best results. Using real application documents and simple effective tools, leaders will learn how to identify areas for improvement and adopt a structured approach to effectively address them. This course will enhance delegates’ knowledge in excellence and emerging its concept in day to day process.