Name: Effective Knowledge Management
Start: 2016-02-18T08:30:00+00:00
End: 2024-02-24T14:30:00+00:00
Location: Suitable & fully equipped venue

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Effective Knowledge Management

Define how knowledge management will enhance competitive advantage, develop a strategy for managing knowledge and build a model to measure KM outcomes.

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Overview

For more than two hundred years, neo-classical economics recognized only three factors of wealth creation in organizations: land, labor and capital. Knowledge, productivity, education and intellectual capital were considered to be outside of an organization’s control. The world we live in today is so different. Knowledge, and implicitly information, has become the fourth but most important factor of wealth creation in organizations because its growth is driven by the accumulation and application of knowledge. Participants will learn how to create an integrative approach for managing knowledge. Understanding there is no management without measurement, participants will create an approach for measuring and evaluating KM performance.

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Details

Start:: February 18, 2016 @ 8:30 am
End:: February 24, 2024 @ 2:30 pm
Event Categories:: IK - Innovation & Knowledge Management, In-house Training Programs
Event Tags:: In-house Training Programs

Organizer

Dr. Geoff Turner

Primary objective and benefits
By the end of the workshop participants will:
1. Have a clear insight into the importance of balance between left-brain and right-brain concepts when building a knowledge management program.
2. Appreciate the importance of an integrative approach to managing knowledge.
3. Create an effective knowledge management model.
4. Know the value of performance measurement in a successful knowledge management program.
5. Develop criteria for knowledge management performance measures.
6. Evaluate a model for valuing organizational knowledge.

Program Contents

Module 1 -
An Overview Of Knowledge Management
- Strategy and knowledge
- A taxonomy of knowledge
- A source of competitive advantage
- The elements in managing knowledge

Module 2 -
Left-brain/Right-brain
- Discussion of left-brain/right-brain theories
- What is involved in being creative?
- Challenges of a knowledge economy
- Creativity and engaged, productive employees

Module 3 -
Approaches For Managing Knowledge
- Exploration
- Innovation
- Dissemination
- Automation

Module 4 -
Interaction Between Human- And System-oriented Knowledge
- System-oriented approach
- Effectiveness-fostering approach
- Human-oriented approach
- Efficiency-fostering approach

Module 5 -
The EIDA Model
- The five levels
- The eight bridges

Module 6 -
A Conceptual Model For Knowledge Management
- Practical module to enable the participants to create a knowledge management model

Module 7 -
Measuring Knowledge
- From strategy to knowledge management targets
- Challenges related to knowledge management measurement
- Measuring performance

Module 8 -
Evaluating Knowledge Management Performance
- Monitoring progress in knowledge management programs
- Assessing maturity in organizational knowledge management
- Valuing organizational knowledge