This five-day interactive workshop designed to help managers and balanced scorecard team members contribute to their organization’s strategic management and performance improvement initiatives. It is based on the latest research and frameworks developed over the past two decades since the introduction of the balanced scorecard in the early 1990s. The five-day interactive workshop distils thousands of hours of consulting and training experience in strategic planning and management. The emphasis is on shared participant experiences, lessons learned, best practice, applied exercises, reinforcement, and support. Participants will learn not only from their facilitator but also from other participants and leave with a toolkit of proven resources.