Overview
The EFQM Excellence Model provides a generic framework, allowing any organization, regardless of size or sector, to assess its current level of excellence. This course will help organizations to use RADAR Methodology to measure the organization’s maturity in excellence according to a specific criteria. Organizations frequently focus only on the things they need to improve and don’t recognize their strengths. Identifying what you are doing well is equally important, not only so you keep doing it but also so you can understand how these strengths can help address the improvement areas identified.